Videos can effectively convey information, demonstrate processes, or provide visual examples in your knowledge base articles. Including videos can enhance your experience and make complex concepts easier to understand.
Video can be added in two ways:
Video Upload
Go to the article where you wish to add the video.
Open the editor for the selected article.
Click the Video Upload icon in the formatting toolbar.
Click on 'Drop your file here' or 'Browse'.
Select the video from your computer and click on 'Open.'
Video Embed
Go to the article where you wish to add the video.
Open the editor for the selected article.
Click the Video Embed icon in the formatting toolbar.
Insert the URL of your video link and press Embed.