Recommendations

Recommendations is a feature the NeetoChat widget uses to show specific articles on certain URLs. Let's say that https://superstore.com is your site, and you've configured the neetoChat widget. You can use the recommendations feature if you want cart-specific NeetoKB articles to be shown when someone opens the neetoChat widget on https://superstore.com/cart.

Create recommendations

1. Go to Admin Panel

2. Click on Recommendations.

3. Click on Add New URL.

4. Fill out the form

5. Click on Save Changes.

How is the URL matched?

You have three options to choose from when creating the recommendations:

1. Contains
   Matches when the URL contains the given value

2. Exact match
   Matches when the URL exactly matches the given value

3. Regex
   Matches using a ruby regular expression. Ref: https://rubular.com