Images can enhance the visual appeal and understanding of your knowledge base articles. Images are particularly useful for illustrating concepts, providing visual examples, or showcasing instructions.
Here's a step-by-step guide on how to add images in a knowledge base article:
Navigate to the article where you want to add the Image.
Open the editor for the chosen article.
Click on Image Upload icon in the formatting toolbar.
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You will get three ways to add image:
i. Upload
ii. Link
iii. Unsplash
Add image using Upload option:
Click on Image Upload option.
Select the Image from your computer and click on Open.
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Click on the ellipses on the image to align your image left/right/center.
Add image using Link option:
Click on Link tab.
Paste URL of your image link and click on Upload Image.
Add image using Unsplash option:
Click on Unsplash tab.
Select your Image from the displayed images on Unsplash or you can search image from search bar.